Payment Policy

Payment Policy

Accepted payment methods

At Ivora London, we offer a variety of secure payment options to ensure a smooth and convenient shopping experience. We accept the following payment methods:

  • American Express
  • Apple Pay
  • Google Pay
  • maestro
  • Mastercard
  • PayPal
  • Shop Pay
  • Visa

All payments are processed in British Pounds (GBP). All payment methods are only valid for orders within United Kingdom.

Note: Our products are shipped from our logistics center in China. Delivery time to United Kingdom is usually 6–12 business days.

PCI Compliant

The Payment Card Industry Data Security Standard (PCI DSS) is an information security standard for organizations that handle Mastercard and revolving credit information. Defined by the Payment Card Industry Security Standards Council, the standard was created to increase controls around Mastercard data to reduce Mastercard fraud via its exposure.

Secure payment processing

  • Ivora London uses SSL encryption and trusted payment providers to protect your transactions.
  • We do not store credit card or payment details.

Company information

Questions?

Visit our FAQ page or contact our customer service.

Company information

Shop name: Ivora London

Address: 121 Notting Hill Gate, London, W11 3LB, UK

Warehouse Address: Naishi Warehouse, 5th Floor Building 4 Phase 2, Niannianhong Furniture Group, Choujiang Street, Yiwu City, Zhejiang Province, Intersection of Tonghe Road and Yongmao Road, Postal Code 322000, China

Email: info@ivoralondon.com

Telephone: +44 7447 388678

Customer service

Monday to Friday: 9:00 AM – 5:00 PM (GMT)

We strive to answer your email within 1–2 working days.

Thank you for shopping at Ivora London!