Contact Us

We're Here to Help!

At Ivora London, your satisfaction is our top priority. Whether you have a question about an order, a product question, or would just like to give us some feedback, we'd be happy to assist.

Why Contact Us:

  • Order or delivery inquiries
  • Returns or exchanges support
  • Feedback or suggestions on our products or services
  • Any other inquiries

Note: Our products are shipped from our logistics center in China. Delivery is only available within United Kingdom.

If you have any questions about our products or need assistance with your order, you can contact us by email at any time. We usually respond within 1–2 working days.

Please include your order number or the email address used at checkout in your message so we can help you faster.

Company information

Questions?

Visit our FAQ page or contact our customer service.

Company information

Shop name: Ivora London

Address: 121 Notting Hill Gate, London, W11 3LB, UK

Warehouse Address: Naishi Warehouse, 5th Floor Building 4 Phase 2, Niannianhong Furniture Group, Choujiang Street, Yiwu City, Zhejiang Province, Intersection of Tonghe Road and Yongmao Road, Postal Code 322000, China

Email: info@ivoralondon.com

Telephone: +44 7447 388678

Customer service

Monday to Friday: 9:00 AM – 5:00 PM (GMT)

We strive to answer your email within 1–2 working days.

Thank you for shopping at Ivora London!

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